Privacy Policy
Last updated: February 9, 2026
1. Introduction
CPI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are located in Kyle, Texas, and comply with applicable federal and state privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and the California Consumer Privacy Act (CCPA) where applicable.
2. Information We Collect
We collect information that you voluntarily provide to us when you request a quote, contact us, or otherwise interact with our website:
- Contact Information: Name, email address, phone number
- Business Information: Company name (if applicable)
- Location Information: City and state
- Project Details: Product specifications, quantities, and special requirements
- Uploaded Files: Design files or images you submit for custom orders
- Communication Records: Records of your correspondence with us
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To process and fulfill your orders
- To communicate with you about your projects and orders
- To improve our website and services
- To comply with legal obligations
- To prevent fraudulent transactions and protect against illegal activities
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and conducting our business (e.g., payment processors, shipping carriers)
- Legal Requirements: When required by law or to respond to legal process
- Business Protection: To protect the rights, property, or safety of CPI, our customers, or others
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we have about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of certain data processing activities
To exercise any of these rights, please contact us using the information provided below.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
8. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for the website to function properly cannot be disabled.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: